1a St Nicholas Street, Colchester, Essex, CO1 1LB Tel: 01206 368444 Fax: 01206 368555 thelearningshop@colchester.ac.uk

The Colchester Learning Shop opened on 1st November 2000 and has had 96,000 enquirers since it opened its doors.

Free Information and Advice

One to one Advice or Guidance Sessions are available for customers at designated times each week, when it is deemed appropriate and beneficial by staff and the customer.

The Colchester Learning Shop holds a range of free up-to-date leaflets, prospectuses and brochures from local learning establishments for customers to take away or read in the shop. Customers can seek general advice on learning and education in Colchester and surrounding areas. Some of the information is available in audio, Braille and large print.

Free Access to Adult Directions

Customers can book to use Adult Directions, a computerised career-choice package. The package can be booked for use at specific times during Shop opening hours or can be used elsewhere if you have access to a broadband connection

Information Sheets and Mini Careers Guides

Free copies of this information is available to take away on request. Full listing in the NEWS section.

Appointments with an Open University Adviser

Customers can drop in to discuss any queries with an OU adviser regarding study with the Open University each Tuesday between 10.30am and 2.00pm. Alternatively customers can book an appointment with the adviser by contacting The Learning Shop during opening hours.

Volunteering Opportunities

Customers can drop in to browse through folders, supplied by Colchester Volunteer Centre which contain an extensive range of up to date opportunities.

Displays

The shop holds displays throughout the year on different subject areas and local courses that are available.

Compliments and Complaints Procedure

The Colchester Learning Shop has a Compliments and Complaints Procedure, details are available from staff.

The Colchester Learning Shop is funded by five partner organisations: Colchester Institute, The Open University in the East of England, The Adult Community College Colchester, The Sixth Form College, Colchester and the University of Essex. The relationship of the shop with these five organisations does not affect its impartiality or confidentiality.

How to Contact The Colchester Learning Shop:

Customers can visit The Colchester Learning Shop at any time during opening hours to gather information and seek advice on local learning opportunities.

If you are unable to visit The Colchester Learning Shop personally, information and advice can be given over the telephone, by fax, letter or by e-mailing us at thelearningshop@colchester.ac.uk

We are at:

1a St Nicholas Street, Colchester, Essex, CO1 1LB

St Nicholas Street is at the east end of Colchester High Street.

Opening Hours:

The Colchester Learning Shop is open:

Monday - Friday 10.30am – 3.30pm.

The Colchester Learning Shop is open to the public throughout the year excluding 10 days over the Christmas period and bank holidays.

The Colchester Learning Shop is accessible by wheelchair users and is easily accessible by public transport.